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    Cancelling the Subscription
    • 15 Nov 2023
    • 1 Minute to read
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    Cancelling the Subscription

    • Updated on 15 Nov 2023
    • 1 Minute to read
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    Article Summary

    Wish you didn't have to leave but we do understand that circumstances change.

    📝 Your Groundplan Subscription is charged in advance. When you Cancel your Subscription, the Account won't be deactivated immediately. It will deactivate at the end of your current billing period.

    Data is kept in secure storage for up to 90 days. After this time, we cannot guarantee the retention of your data.

    Cancelling your Account

    1. Click My Account then click Billing
    2. Click Cancel Subscription

    cancelling-your-account.png

    Undo your Cancellation request

    Should you change your mind before the deactivation date, click Clear Pending Cancellation

    undo-your-cancellation-request.png

    Once Cancelled, you can re-activate your account at any time by logging in and updating your credit card details.

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