Cancelling the Subscription
  • 17 Jul 2024
  • 1 Minute to read
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Cancelling the Subscription

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Article summary

Wish you didn't have to leave but we do understand that circumstances change. Only Users holding Owner, Admin and Billing Roles can view and action steps in this article.

📝 Your Groundplan Subscription is charged in advance. When you Cancel your Subscription, the Account won't be deactivated immediately. It will deactivate at the end of your current billing period.

Data is kept in secure storage for up to 90 days. After this time, we cannot guarantee the retention of your data.

Cancelling your Account

  1. Click My Account then click Billing
  2. Click Cancel Subscription

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Undo your Cancellation request

Should you change your mind before the deactivation date, click Clear Pending Cancellation

undo-your-cancellation-request.png

Once Cancelled, you can re-activate your account at any time by logging in and updating your credit card details.





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