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    Creating a Project
    • 16 Feb 2022
    • 5 Minutes to read
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    Contents

    Creating a Project

    • Updated on 16 Feb 2022
    • 5 Minutes to read
    • Print
    • Dark
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    • PDF
    Article Summary

    Create a Project

    1. From the Home Page
    2. Click +Create Project
    3. Add Project Name
    4. (optional) Select Project Template
      For pre-set Project Sharing, Stages and To-do's
    5. (optional) Click Show more Details
      • (optional) Add Description
      • (optional) Add Client
      • (optional) Set Status
      • (optional) Add Label/s
    6. Click Create

    Creating a Project v022021

    💡 Three ways to create a Project
    1. With no open Projects: Click Create a Project
    2. Click +Create Project
    3. Click New, then click Project

    3-ways to create a project

    Uploading Plans

    1. Click the Plans Tab
      Supported file types/formats: JPG, PNG, TIFF or PDF (single or multi-page) and ZIP files containing any of the listed formats

    2. Drag and Drop Plan file/s
      The Plans Group name will show to assist with loading Plans into the correct Group
      Alternatively, click Choose Files to search for Plan File/s

    3. (Recommended) Click Review

      • Choose specific pages from Multi-page files to upload
        Use commas and hyphens for page selection e.g. (1-2, 4, 7-15)
      • Send selected files to Project Attachments
      • Delete any unnecessary files

    4. (optional) Select Group
      Click + New group to create a new Group for the Plan upload

    5. Click Upload
      Upload Queue Window will open on the Bottom Right
      Reading the Upload Queue Window:

      • Upload Progress: Percentage of each Plan
      • Processing Progress: This shouldn't take more than 2 minutes
      • Plans finished processing: Plans will show in Plans Tab

    6. (Recommended) Click Clear finished on the Upload Queue Window
      To ensure the latest upload is always visible

    Uploading plans v022021 - v3

    Plans Failed to Load

    In case of failure, the Upload Queue Window will show

    1. A status of Failed
    2. An error message describing the issue will show below the Plan name
    💡Error message: No connection to the server

    This usually means:

    1. You are experiencing connection issues
    2. The File size is at least 256mb

    upload05

    For further assistance:

    1. Click Help menu
    2. Click Send us a Message
    3. Include the Groundplan Project name
    4. Send us the affected file
      We are here to help resolve the issue

    Render Optimised Plan

    Render Optimised Plan automatically compresses large size and/ or highly-detailed files for improved loading speed, zooming in and out and Plan navigation.
    Groundplan will automatically enables this based on a number of factors.

    The Render Optimised Plan may cause Plans to look blurred and less detailed in the editor. When Exporting, the quality and integrity of the original Plan remains intact

    To disable Render Optimised Plan:

    1. Click Detail Tab
      On the left of the screen next to the Scale Tab
    2. Uncheck Render Optimised Plan
      The Plan will re-load

    When Render Optimised Plan is not automatically activated, there may still be an option to manually activate on some Plans.

    1. Click the Detail Tab
      On the left of the screen next to the Scale Tab
    2. Check Render optimised plan
      The box will only show if the option is available for this Plan
      The Plan will re-load

    Xnip2020-02-25_06-21-47 (1).png

    FAQs

    Q: Why is the Render optimised Plan option not available?

    A: The Plan is below 100kb in size.

    Q: Why are my Plans not uploading?

    A: In Groundplan, Plans will not always start uploading instantly as there is a queueing system to prevent the server from being overloaded.
    Most of the time, the upload runs straight away because the queue is free, however, if there is a peak in the number of people uploading Plans at the same time, this will slow down the processing.

    If a Plan is taking an abnormal amount of time or failing, please see below suggestions:

    ⚠️A1: The file type is incorrect.

    Accepted file types are: PDF’s, JPEG, TIFF, PNG and ZIP folders with these files types inside them.
    If these are your file types and you're still unable to upload Plans, try opening the Plans using regular pdf viewers like Adobe Acrobat Reader or Google Chrome.
    If you're unable to open the file, it is most likely corrupted.

    A2: If the file type is correct - please try the below steps:

    1. Go to your app or website of choice
    2. Choose the PDF file;
    3. Select Good - 150dpi JPG quality;
    4. Click Convert PDF to JPG;
    5. When done, download the JPG file and upload to Groundplan
    📝Please Measure the Plan Scale

    After converting a PDF to an Image file, the listed Plan Scale will be incorrect
    To set the Scale, simply Measure the Plan scale from a known Measurement

    A3: None of the above has worked:

    1. Click Help menu,
    2. Click Send us a Message
    3. Include the Groundplan Project name
    4. Send us the affected file
      We are here to help resolve the issue

    Q: My Plan is not showing correctly / My plans colours are incorrect?

    A: It seems our editor is having a bit of trouble interpreting that pattern fill.
    To get you going right now, the best solution is to convert the PDF plans that have issues into images and re-uploading.
    You can do this by:

    1. Going to your app or website of choice
    2. Choose the PDF file;
    3. Select Good - 150dpi JPG quality;
    4. Click Convert PDF to JPG;
    5. When done, download the JPG file and upload to Groundplan;
    📝Please Measure the Plan Scale

    After converting a PDF to an Image file, the listed Plan Scale will not be correct
    To set the Scale, simply Measure the Plan scale from a known Measurement

    For further assistance:

    1. Click Help menu
    2. Click Send us a Message
    3. Include the Groundplan Project name
    4. Send us the affected file
      We are here to help resolve the issue

    Q: My plan is slow to load and/or Zoom. Is there a way to work around this?

    A: Enable Render Optimise Plan

    1. Click the Detail Tab
      On the left of the screen next to the Scale Tab
    2. Check Render optimised plan
      The box will only show if the option is available for this Plan
      The Plan will re-load

    For further assistance:

    1. Click Help menu
    2. Click Send us a Message
    3. Include the Groundplan Project Name
    4. Send us the affected file
      We are here to help resolve the issue

    Q: My plan will not open.

    A1: Please clear your browser cache.
    Here's a guide for how to clear cache for each popular browser;
    Google Chrome, Mozilla Firefox, Safari (macOS), Edge (Microsoft)

    A2: Still will not open?

    1. Click Help menu
    2. Click Send us a Message
    3. Include the Groundplan Project Name
    4. Include the Plan name
    5. Include any error messages appearing on the screen.
      We are here to help resolve the issue

    Video Tutorial

    Watch how to create your first project in Groundplan: https://vimeo.com/267958157

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