Creating a Project

Create a Project

1. From the Home Page
2. Click +Create Project
3. Add Project Name
4. (optional) Select Project Template
   For pre-set Project Sharing, Stages and To-do's
5. (optional) Click Show more Details
   • (optional) Add Description
   • (optional) Add Client
   • (optional) Set Status
   • (optional) Add Label/s
6. Click Create

Uploading Plans

1. Click the Plans Tab
   Supported file types/formats: JPG, PNG, TIFF or PDF (single or multi-page) and ZIP files containing any of the listed formats

2. Drag and Drop Plan file/s
   The Plans Group name will show to assist with loading Plans into the correct Group
   Alternatively, click Choose Files to search for Plan File/s

3. (Recommended) Click Review

   • Choose specific pages from Multi-page files to upload
     Use commas and hyphens for page selection e.g. (1-2, 4, 7-15)
   • Send selected files to Project Attachments
   • Delete any unnecessary files

4. (optional) Select Group
   Click + New group to create a new Group for the Plan upload

5. Click Upload
   Upload Queue Window will open on the Bottom Right
   Reading the Upload Queue Window:

   • Upload Progress: Percentage of each Plan
   • Processing Progress: This shouldn't take more than 2 minutes
   • Plans finished processing: Plans will show in Plans Tab

6. (Recommended) Click Clear finished on the Upload Queue Window
   To ensure the latest upload is always visible

Plans Failed to Load

In case of failure, the Upload Queue Window will show

1. A status of Failed
2. An error message describing the issue will show below the Plan name

For further assistance:

1. Click Help menu
2. Click Send us a Message
3. Include the Groundplan Project name
4. Send us the affected file
   We are here to help resolve the issue

Render Optimised Plan

Render Optimised Plan automatically compresses large size and/ or highly-detailed files for improved loading speed, zooming in and out and Plan navigation.
Groundplan will automatically enables this based on a number of factors.

The Render Optimised Plan may cause Plans to look blurred and less detailed in the editor. When Exporting, the quality and integrity of the original Plan remains intact

To disable Render Optimised Plan:

1. Click Detail Tab
   On the left of the screen next to the Scale Tab
2. Uncheck Render Optimised Plan
   The Plan will re-load

When Render Optimised Plan is not automatically activated, there may still be an option to manually activate on some Plans.

1. Click the Detail Tab
   On the left of the screen next to the Scale Tab
2. Check Render optimised plan
   The box will only show if the option is available for this Plan
   The Plan will re-load

FAQs

Q: Why is the Render optimised Plan option not available?

A: The Plan is below 100kb in size.

Q: Why are my Plans not uploading?

A: In Groundplan, Plans will not always start uploading instantly as there is a queueing system to prevent the server from being overloaded.
Most of the time, the upload runs straight away because the queue is free, however, if there is a peak in the number of people uploading Plans at the same time, this will slow down the processing.

If a Plan is taking an abnormal amount of time or failing, please see below suggestions:

A2: If the file type is correct - please try the below steps:

1. Go to your app or website of choice
2. Choose the PDF file;
3. Select Good - 150dpi JPG quality;
4. Click Convert PDF to JPG;
5. When done, download the JPG file and upload to Groundplan

A3: None of the above has worked:

1. Click Help menu,
2. Click Send us a Message
3. Include the Groundplan Project name
4. Send us the affected file
   We are here to help resolve the issue

Q: My Plan is not showing correctly / My plans colours are incorrect?

A: It seems our editor is having a bit of trouble interpreting that pattern fill.
To get you going right now, the best solution is to convert the PDF plans that have issues into images and re-uploading.
You can do this by:

1. Going to your app or website of choice
2. Choose the PDF file;
3. Select Good - 150dpi JPG quality;
4. Click Convert PDF to JPG;
5. When done, download the JPG file and upload to Groundplan;

For further assistance:

1. Click Help menu
2. Click Send us a Message
3. Include the Groundplan Project name
4. Send us the affected file
   We are here to help resolve the issue

Q: My plan is slow to load and/or Zoom. Is there a way to work around this?

A: Enable Render Optimise Plan

1. Click the Detail Tab
   On the left of the screen next to the Scale Tab
2. Check Render optimised plan
   The box will only show if the option is available for this Plan
   The Plan will re-load

For further assistance:

1. Click Help menu
2. Click Send us a Message
3. Include the Groundplan Project Name
4. Send us the affected file
   We are here to help resolve the issue

Q: My plan will not open.

A1: Please clear your browser cache.
Here's a guide for how to clear cache for each popular browser;
Google Chrome, Mozilla Firefox, Safari (macOS), Edge (Microsoft)

A2: Still will not open?

1. Click Help menu
2. Click Send us a Message
3. Include the Groundplan Project Name
4. Include the Plan name
5. Include any error messages appearing on the screen.
   We are here to help resolve the issue

Video Tutorial

Watch how to create your first project in Groundplan: https://vimeo.com/267958157