Login and System Requirements
  • 04 Apr 2025
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Login and System Requirements

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Article summary

This article is an overview of essential information required for Groundplan.

Logging in

Go to: my.groundplan.com

🔖 Bookmark your login page for easy access. Use Ctrl / ⌘ and press D

  1. Enter the registered email address
  2. Enter the Password
  3. Click Login

logging-in.png

Recovering your Password

Click Forgot your Password? on the login screen, then follow the prompts.
You'll receive an email with instructions on how to reset your Password.

forgot-password.png

Sign in with Google

If you signed up with a Gmail email address or used Google's 'Workspace' (formerly GSuite), click Sign in with Google to log in using your Google account.

Any issues, please send an email to [email protected].


System Requirements

Desktop Computers and Laptops

Being cloud-based, Groundplan runs on any computer with the latest version of Google Chrome, Firefox, Edge or Safari and a stable internet connection.

For the best experience, we recommend:

  • Browser: Google Chrome
  • Computer memory: at least 8GB of RAM (or more for those with Count Assist enabled)
  • Screen monitor resolution: 22 inch monitor or larger
  • Internet connection: Broadband or fast 4G

Mobile Devices

Groundplan can be used on the latest version of iPad, Microsoft Surface or Samsung Galaxy Tablet (Android 9 “Pie”, Android 10 “Q”) devices, with the latest version of Google Chrome, Firefox, Edge or Safari and a stable internet connection.

For the best experience, we recommend:

  • Device: iPad ( > 6th Gen) or iPad Pro with the lastest updates
  • Google Chrome app
  • Accessories: apple pencil or mouse







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