Only Users holding Owner, Admin and Billing Roles can view and action steps in this article.

Updating Details

Click My Account then click Billing
Click Update Card if required
Click Update Details to change:
- Business name / Company name
- Contact Name
- Billing Email - where Invoice and Billing notifications are sent (eg. past due notices or unable to process payments) Email address is not required to be a registered User in Groundplan

Invoices

To download Account Invoices, scroll down to Invoices and click Download Invoice.

Count Assist is a recurring subscription and can be changed by the Owner, Admin and Billing Roles.

	Count Assist State
How can I trial Count Assist? Count Assist isn't on my Account.
Trialling Count Assist and want to use it on all your Projects? Subscribe to Count Assist.
Loved Count Assist and ready to use it all the time? Use Count Assist on all Projects.
How to Cancel Count Assist? Deactivate the Count Assist Subscription.
Have you Cancelled Count Assist and want to use it again? Ready to use Count Assist again?

For any other Billing concerns, email [email protected].

Alternatively, Billing queries can be asked at Help > Send us a Message.