- Updated On 08 Nov 2020
- 1 Minute To Read
To update your password you will need to enter your current Groundplan password and then enter the new password.
Groundplan will only let you set a new password that meets all our requirements:
1. A minimum of 8 characters in length
Your password needs to be a minimum length of 8 characters. These characters can include a mixture of capital letters, lowercase letters, numbers and symbols, e.g., Password123.
2. Have a minimum of one number or symbol
These number(s) or symbol(s) can appear anywhere in the password.
3. Cannot contain your email address or name
If your username is firstname.lastname@example.org, you would not be able to use the password: Support123. Passwords such as that can be easily guessed, so we discourage using familiar words for your password.
4. Recommended - not be a weak or compromised password
A weak or compromised means a password that has been previously exposed in known data breaches.
Groundplan will use haveibeenpwned.com to let you know if your new password fits into this category.